Function Description
Easy.School allows the main account of the school structure to independently manage its license, including the ability to change the payment method.
The accepted payment methods are:
Credit Card
SEPA Direct Debit (for European bank accounts)
This operation does not take place directly within the management system, but through the Stripe portal, the secure payment platform used by Easy.School for subscription management.
Important: this feature is accessible exclusively from the main account of the school structure (the administrator account with which the license was activated). Coordinator or educator accounts of individual branches do not have access to this section.
Where to Find It
This feature is located in the Branch Management section (accessible from the main account):
Branch Management → License
How to Change the Payment Method
Step 1 – Log in with the Main Account
Log in to the management system with the credentials of the main account of the school structure.
If after logging in you find yourself within a branch (coordinator side with light blue menu, or educator side with green menu), you can reach the Branch Management section as follows:
Click on your username or profile icon in the top right corner.
In the dropdown menu that opens, click on "Branch Management".
You will access the centralized section with the dark background menu, from which you can manage the license.
Step 2 – Access the License Section
In the left menu, click on "License".
The page with information related to your active license will open, including:
The name of the school or organization
The number of students included in the license
The type of renewal (e.g. Annual)
Step 3 – Open the License Management Portal
Scroll down the License page until you find the section "Cancel renewal or change payment method".
Click the green button "Manage Your License".
You will be automatically redirected to the Stripe portal, the secure platform used for payment management.
Note: The redirection occurs automatically and securely. You do not need to enter additional credentials to access the Stripe portal, as the connection is made through direct authentication from your session.
Step 4 – Change the Payment Method in the Stripe Portal
Once inside the Stripe portal, you will find a summary of your active subscription. To change the payment method:
Locate the "Payment Methods" section (in Italian: Metodi di pagamento).
Click on "Add Payment Method" (Aggiungi metodo di pagamento).
Select the type of method you wish to add:
Credit Card
Card Number
Expiration Date
CVC (3-digit security code)
Cardholder Name
Country
SEPA Direct Debit (for European bank accounts)
IBAN of the bank account
Account Holder Name
Email (for mandate confirmation)
Note: By selecting SEPA direct debit, you will be asked to accept the direct debit mandate. Please read the terms carefully before confirming.
Click "Add" (Aggiungi) to save the new payment method.
If you wish to set the new method as default, click the corresponding option (e.g. "Set as default" or Imposta come predefinito) next to the newly added method.
If you want to remove the old payment method, click on "Delete" (Elimina) next to the method you no longer wish to use.
Warning: Before deleting a payment method, ensure that you have set another one as default. Otherwise, the automatic renewal of the license may fail.
Step 5 – Return to the Management System
After completing the changes in the Stripe portal, you can close the browser tab related to Stripe and return to the management system Easy.School. The changes to the payment method will be automatically applied to the next license renewal.
What Happens at the Next Renewal
Once the payment method is updated, the system will automatically use the default method set in the Stripe portal to charge the renewal cost at the expiration of the license.
You will receive an email notification from Stripe at the time of renewal, with a summary of the payment made.
Summary
Operation Where to Find It Required Profile Change Payment Method Branch Management → License → Manage Your License Main Account
Frequently Asked Questions
Who can access the License section? Only the main account of the school structure, that is, the administrator account with which the Easy.School license was activated and registered. Coordinator accounts of individual branches do not have access to this function.
Is the change of payment method immediate? Yes, the new payment method is saved immediately in the Stripe portal. It will be used starting from the next charge (license renewal).
Can I have multiple saved payment methods? Yes, the Stripe portal allows saving multiple payment methods. Just set one as default to ensure it is used for automatic renewals.
I can't access the Stripe portal. What should I do? Check that you are logged in with the main account and that your session is active. If the problem persists, contact Easy.School support.
What payment methods are accepted? Easy.School only accepts credit card and SEPA direct debit. Debit cards, PayPal, or other methods are not accepted.
Can I cancel automatic renewal from the same page? Yes, within the Stripe portal there is also the option to cancel automatic renewal of the license. The same function is also accessible directly from the License page in the management system, always via the "Manage Your License" button.